In this episode, we talk about how to deal with a one-star review on your Facebook page for your new business. Should you fight it or let it slide?

We have a listener ask how to handle  a bad review on her new salon business from her old “big” salon. She basically started her own business and took some clients with her on the way out the door, leading to a bad review.

Since she’s just starting out, she’s concerned how it will impact her ability to get more new clients. Should she respond? What can she do? Leave it be?

Megan and Jason give their thoughts on how you might handle a similar situation.

Enjoy the episode and join us next week for more!